Privacy Policy.

Who we are

Lux & Glo (“we”, “us”, “our”) operates the website at luxandglo.com. For questions about this policy, contact us at hello@luxandglo.com.

What data we collect

• Order & account data: name, email, shipping address, payment details (processed securely by Shopify — we never store card numbers).
• Newsletter sign-ups: email address only.
• Analytics data: anonymised usage data via Google Analytics (page views, session duration, referral source). No personal identifiers are sent to Google Analytics.
• Cookies: a single first-party cookie records your consent preference. No third-party advertising cookies are set.

How we use your data

• To process and fulfil your orders.
• To send transactional emails (order confirmation, shipping updates).
• To send newsletter emails if you have opted in (you may unsubscribe at any time).
• To understand how visitors use our site so we can improve it.

Your rights

Under GDPR and UK data protection law you have the right to access, correct, or delete any personal data we hold about you. Email hello@luxandglo.com and we will respond within 30 days.

Cookies

We use one functional cookie (lg_cookie_consent) to remember your consent choice. Google Analytics sets anonymised measurement cookies if you accept cookies. You can withdraw consent at any time by clearing your browser cookies.

Third-party processors

• Shopify — e-commerce platform and payment processing. See Shopify’s privacy policy.
• Google Analytics — anonymised site analytics. See Google’s privacy policy.

Updates to this policy

We may update this policy from time to time. The current version is always available at this URL. Last updated: June 2026.